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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will appear. It contains elaborate information about all the operations that you can carry out on the given page. Each pop-up menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich range of tutorial videos clarifying how to use our Control Panel. They're designed for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you searching for, take a gaze at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual persons and provides real solutions. We constantly "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, we have a great team of support engineers available 24/7 and ready to help you with any query. Each support ticket you send will be responded to in less than sixty minutes (the average support ticket response time being only twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 99493

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com